Privacy Policy

1. Who We Are

Corby Boiler Installations operates from Corby, Northamptonshire. We provide boiler installation, servicing, and repair services. Our website is corbyboiler.co.uk. Contact: info@corbyboiler.co.uk / 01536 000 000.

2. What Information We Collect

We collect information you provide when:

• Using our online price calculator (property details, contact information)
• Submitting our contact form (name, email, phone, message)
• Calling or emailing us directly
• Booking an installation or service appointment

We also automatically collect standard website analytics data (pages visited, browser type, approximate location) via our analytics provider.

3. How We Use Your Information

We use your information to:

• Provide the boiler installation or service you have requested
• Send you quotes and booking confirmations
• Process finance applications (passed to our FCA-authorised finance partner)
• Send appointment reminders and follow-up service reminders (you can opt out at any time)
• Improve our website and services through analytics

4. Who We Share Your Data With

We do not sell your personal data. We may share it with:

• Finance partner: For processing 0% finance applications (only with your consent)
• Gas Safe Register: Installation details are registered as legally required
• Boiler manufacturers: For warranty registration

5. Your Rights

Under UK GDPR, you have the right to access, correct, delete, or object to our use of your personal data. To exercise these rights, contact us at info@corbyboiler.co.uk.

6. Data Retention

We retain customer records for 7 years as required for our Gas Safe obligations. Marketing preferences are retained until you unsubscribe.

7. Cookies

We use essential cookies for the website to function and analytics cookies to improve our service. See our Cookie Policy for details.

8. Contact

For privacy enquiries: info@corbyboiler.co.uk or 01536 000 000.